Non Refundable Expenses

Postage Costs

We are unable to refund original postage costs.


Return Postage Costs

We are unable to subsidise return postage charges and cannot be held responsible for items that do not reach us. We recommend customers returning items to us using a fully tracked service.


Returns Processing Fees

Due to increased operating costs, we are no longer able to fully subsidise charges we incur during the processing of returns. A restocking fee of £1.50 for the first item and £1 for each additional item will be deducted from your refund to contribute to the expenses we incur.

Orders returned to us beyond 30 days after purchase

We are happy to offer a full refund on products returned within 30 days of purchase. Any items returned after this period are not eligible for a refund.

Please contact to discuss your options beyond 30 days of purchase.