Returns & Exchanges
We want you to be delighted with your purchase! If for any reason you wish to return your purchase please contact us and send it back to us within 14 days of delivery and we will be happy to offer a full refund.
- Ensure the item you are returning is unworn and in a saleable condition with its original tags and packaging. Garments must be carefully folded.
- Please enclose your packing slip and clearly identify which items you wish to return with a brief description of why you wish to return your item(s).
- We recommend you send it tracked as we are not liable for any loss in transit. We do not refund the original postage cost.
- Please address your return to: Junior Edition Returns, Unit D3 Eastside Business Park, Beach Road, Newhaven, East Sussex. BN9 0FB within 14 days of receiving the item(s) for a refund.
- Items must be marked as 'returned goods' on all customs documents. If we are asked to pay customs charges on re-entry of the package, these will be deducted from any refunds, if applicable.
We reserve the right to refuse a refund should the above criteria not be met.
For exchanges, we ask to simply place a new order for the items you would like to receive. Please then return the original item(s) by post for a refund. We recommend you send it tracked as we are not liable for any loss in transit.
Please allow us up to 10 working days to process your return from the day we receive it.
If you are unhappy with anything you receive, please do email us immediately at firstname.lastname@example.org and let us know. Make sure to email us before posting anything back should this be the case. We are here to help!
Our returns address is as follows:
Junior Edition Returns
Unit D3 Eastside Business Park
Posters and Printed Items
Inflatable Pools and Swimming Rings
Current Shipping Times
Worn, Damaged or Altered Items
Cancelling An Order
If you wish to cancel your order please email us at email@example.com. If the order hasn't started to process we'll cancel the order and refund your purchase and any postage costs.